This place suits me perfectly! I appreciate the indoor pool, fitness center, and 24-hour reception. The staff helped me find my way during my first visit, and I always enjoy their friendly service. Highly recommend!

Would recommend for a city break

Clean room, friendly staff, and a good complimentary breakfast with fresh options made my stay enjoyable. the location is also convenient, allowing easy access to local attractions and a parking space for my vehicle.

I had a lovely stay at Best Western. The location offered easy access to the local attractions, and the indoor pool was a highlight for my family. I did notice some stained carpets in the hallways. A pleasant experience!

The lobby's warm neutral tones and comfortable sofas made it inviting. I appreciated how accessible the hotel was for seniors, with ramps and well-kept common areas that allowed easy movement throughout my stay.

Additional seating in common areas would enhance comfort.

The location was perfect for visiting attractions like the Aquarium of Niagara and Shea's Theatre. The indoor pool was a great hit, especially after a long day. The breakfast options were varied and really filled us up before heading out for more adventures.

However, the hallway carpets were quite stained, which detracted from the overall cleanliness of the place. We had to be careful where we walked as it felt neglected.

The location was quite convenient, just a short drive to Niagara Falls, and the pool was clean and enjoyable. Unfortunately, the breakfast could have more variety, and one staff member at the front desk was less than helpful during a minor billing issue.

we had a fantastic stay at best western! the family suite was spacious and clean, perfect for our group of five. the hotel is just a short drive from downtown, making it super convenient. the huge indoor pool was a hit with the kids, and we loved the breakfast each morning. also, the sun streaming through the large windows in the pool area was a delightful touch!

do recommend

wonderful staff who truly care for guests and awesome breakfast with homemade waffles

Room clean. Friendly staff. Nice breakfast.

The details you care about most

I enjoyed my stay at this hotel, particularly the clean and comfy room. The indoor pool was a highlight for the kids. Breakfast options were decent, though not exceptional. Its proximity to Niagara Falls is a plus, but consider the traffic. a good value for families visiting the area!

Great stay for families

The hotel was clean and the staff was super friendly, gave us great advice on local spots to eat. The breakfast had so many options and you could make your own waffles, which was a hit with the kids.

It wasn't exactly a bargain but you know, considering the overall experience, it was still acceptable.

The indoor pool offered a decent way to unwind, especially with warmer water even in colder weather. Breakfast provided a variety of options, including hot foods and make-your-own waffles, which were a hit with many guests.

The room had non-working outlets and maintenance issues with the toilet and storage cabinets, which left a lot to be desired. Neighbors were loud, and it was frustrating that no action was taken despite calls to the front desk. Daily breakfast was repetitive, and many guests found the food lukewarm, needing to be microwaved, which didn't match expectations. Lastly, the hallway carpets looked stained, making it feel less inviting.

Cozy Stay with Room for Improvement

I enjoyed my time here during my three-night stay. The staff were warm and welcoming, creating a friendly atmosphere. However, the room felt a bit dim, even with all the lights on, and the bathroom could use a thorough cleaning. Remember to bring your own cleaning supplies if you like fresh towels daily!

The pool offered a fun way to unwind after a long day, making it a great family spot. Only wish they had a few more towels available, but overall, it was a memorable stay! 🏊‍♂️

Clean rooms and friendly staff. Gym equipment needs serious repairs.